Infectious Clothing Rewards Points
ABOUT OUR REWARDS PROGRAM
Infectious Clothing Rewards is our free loyalty program for our customers. It is available to all customers with a user account and is our way of saying thank you to all of our loyal customers who keep coming back to us year after year. We would like to thank all of our customers for their ongoing support in making our business the success that it is. Thank you to all the Doctors, Nurses, Dentists, Vets, Beauty & Laser professionals as well as students for buying their healthcare uniforms from Infectious. So sign up to our rewards programme so we can reward your loyalty with discounts and benefits. Infectious - the home of top quality scrubs brands like Dickies, WonderWink and Code Happy.
WHAT BENEFITS TO I RECEIVE AS AN ACTIVE MEMBER?
As an Infectious Clothing Rewards Points member you will earn 1 point for every dollar you spend. You will also receive members only discounts, bonus points opportunities and advance notice of sales.
WHAT ARE POINTS WORTH
HOW DO I EARN POINTS
It's easy! Just for creating your Infectious customer account you get 50 points to start you on your way. Then as long as you are signed into your Infectious customer account when you make a purchase you will receive 1 point for every $1 that you spend.
There are a couple of other ways you can earn rewards points as well. Write a product review while logged in and get 100 points! We want you to help other customers by sharing your thoughts about our products and Infectious will reward you with points.
*Reviews must be at least 50 characters long to be eligible for rewards points. Each customer is allowed a maximum of 10 customer reviews with rewards points. If you want to write more than 10 customer reviews that is great but no more reward points will be given.
The other ways of earning points are referring friends, subscribing to our newsletter, and sharing our website on social media. If you refer a friend they must create a customer account before you receive your rewards points. There is a limit that you can share our site using social media and get rewards points and that is five times. After a customer has shared our site five times rewards points are no longer issued.
HOW DO I REDEEM MY POINTS
First things first, make sure that you are signed into your customer account. Once your are signed in and have finished shopping go to the checkout page. On the checkout page under the "3. Payment Method" section you have the option of using your rewards points. Your balance of rewards points is displayed and you can select to use the balance or you can manually enter the amount of points that you would like to use. Once you have selected the amount of points to use apply the points and the dollar value will be subtracted from your total.
HOW SOON AFTER A PURCAHSE ARE POINTS ADDED TO MY BALANCE?
Points are credited immediately, but you may not see them in your online points balance until 24 hours after purchase.
HOW CAN I SEE HOW MANY POINTS I HAVE?
It's easy. Just log in to your customer account. There is a "My Rewards Points" tab at the bottom of the customer account dashboard. You will be able to see your account balance along with your transaction history of earning points and redeeming them.
WHAT HAPPENS TO MY POINTS IF I RETURN MERCHANDISE?
The point value of your return is deducted from your balance.
DO POINTS EVER EXPIRE?
Yes. If you have not made a purchase in 12 months, your points are deducted from your balance. Infectious will email you a reminder several days before they are due to expire so you will have the opportunity to redeem them before they expire.
DO I EARN POINTS WHEN I REDEEM MY REWARDS POINTS?
No. Points are deducted when redeemed in an order. When a customer redeems points, no points are accrued on the same order.
DO I EARN POINTS ON TAX OR SHIPPING?
IS THERE A MINIMUM PURCHASE REQUIRED TO USE MY REWARDS POINTS?
No. Points are just like cash because you earned it! Points can not be redeemed for cash
CAN I USE A COUPON AND MY REWARDS POINTS AT THE SAME TIME?
Yes you sure can. Simply enter your points in the redeem section and enter the coupon in the coupon section. Lucky you.
CAN I GIVE MY POINTS TO FAMILY OR A FRIEND?
No. Points can not be transferred. Rewards points can only be redeemed by the person who has earned the points.
ARE THERE RESTRICTIONS ON WHAT I CAN USE MY REWARDS POINTS TO PURCHASE?
No, however points cannot be applied to previous purchases.
ARE POINTS AVAILABLE ON OVER THE PHONE OR WHEN I AM A PART OF A GROUP ORDER?
No. points are only earned for online sales from customers with a customer account set up.
DO I HAVE TO LOGIN?
Yes. To earn rewards points you must have a customer account created and be logged in to this account.
**Please let us know if you are not getting your points so we can investigate the issue straight away. Thanks!