How do I set up an Afterpay account?
Step one: Add your items to your shopping cart.
Step two: Select Afterpay as your payment method at the checkout.
Step three: You’ll be redirected to Afterpay to login or create your account.
Step four: Your payment schedule will be displayed.
Step five: Track your payments, check available spend limits, and make early payments in the Afterpay app.
What do I need to setup an account?
To set up an Afterpay account you’ll need to:
- Live in Australia or New Zealand
- Be over 18 years of age
- Have an Australian/New Zealand debit or credit card
- Have a valid and verifiable email address and mobile number
- Be capable of entering into a legally binding contract
- Credit checks apply
For full terms and conditions visit www.afterpay.com/terms.
Are there any fees for using Afterpay?
Afterpay caps late fees to help keep costs manageable for customers who miss a payment. Late fees will never exceed 25% of the order total or $68 per order, whichever is lower.
How this works:
-
Orders under $40: A one-time late fee of up to 25% of the order total applies
-
Orders of $40 or more: A $10 late fee is charged when a payment is missed. If the outstanding amount remains unpaid after seven days, an additional $7 late fee applies. This continues until the 25% cap or $68 amount is reached.
To remain within the cap, Afterpay may charge partial amounts of the $10 and $7 fees. You can check your General Terms for other late fee caps that may apply.
Afterpay is committed to helping you avoid missed payments by sending reminders and offering the option to reschedule upcoming payment dates.
Afterpay is designed to be different from traditional credit products that charge interest, so customers are never caught in high compounding interest or revolving debt.
Is Afterpay accepted in-store and online?
Afterpay can be used online and in stores, depending on the retailer or service.
To shop in-store:
- Download the Afterpay app and set up the Afterpay Card
- Add the card to your digital wallet via the ‘In-store’ tab in the app
- At checkout, tap to pay using Apple Pay, Google Pay, or Samsung Pay
To shop online:
- Select Afterpay as your payment method at the checkout
- You’ll be redirected to Afterpay to log in or create your account
Is Afterpay safe to use?
Afterpay has been built with a range of security features and services to help keep your accounts secure. These include:
- Monitoring transactions to identify fraudulent trends and behaviours
- Multi-factor authentication
- Encryption to protect your information
You can find out more at Afterpay’s safety and security page.
What happens if I require a refund and paid using Afterpay?
Items purchased with Afterpay can be returned for an exchange or refund, subject to the retailer’s Returns Policy.
Once your return is processed, Afterpay will be notified and your payment plan will be adjusted to reflect the new total order value.
If you have already made a payment, that amount will be refunded to you via Afterpay.
Where can I find out more about Afterpay?
To find out more, visit the Afterpay website.
How do I set up an Afterpay account?
Step one: Add your items to your shopping cart.
Step two: Select Afterpay as your payment method at the checkout.
Step three: You’ll be redirected to Afterpay to login or create your account.
Step four: Your payment schedule will be displayed.
Step five: Track your payments, check available spend limits, and make early payments in the Afterpay app.
What do I need to setup an account?
To set up an Afterpay account you’ll need to:
- Live in Australia or New Zealand
- Be over 18 years of age
- Have an Australian/New Zealand debit or credit card
- Have a valid and verifiable email address and mobile number
- Be capable of entering into a legally binding contract
- Credit checks apply
For full terms and conditions visit www.afterpay.com/terms.
Are there any fees for using Afterpay?
Afterpay caps late fees to help keep costs manageable for customers who miss a payment. Late fees will never exceed 25% of the order total or $68 per order, whichever is lower.
How this works:
- Orders under $40: A one-time late fee of up to 25% of the order total applies
- Orders of $40 or more: A $10 late fee is charged when a payment is missed. If the outstanding amount remains unpaid after seven days, an additional $7 late fee applies. This continues until the 25% cap or $68 amount is reached.
To remain within the cap, Afterpay may charge partial amounts of the $10 and $7 fees. You can check your General Terms for other late fee caps that may apply.
Afterpay is committed to helping you avoid missed payments by sending reminders and offering the option to reschedule upcoming payment dates.
Afterpay is designed to be different from traditional credit products that charge interest, so customers are never caught in high compounding interest or revolving debt.
Is Afterpay accepted in-store and online?
Afterpay can be used online and in stores, depending on the retailer or service.
To shop in-store:
- Download the Afterpay app and set up the Afterpay Card
- Add the card to your digital wallet via the ‘In-store’ tab in the app
- At checkout, tap to pay using Apple Pay, Google Pay, or Samsung Pay
To shop online:
- Select Afterpay as your payment method at the checkout
- You’ll be redirected to Afterpay to log in or create your account
Is Afterpay safe to use?
Afterpay has been built with a range of security features and services to help keep your accounts secure. These include:
- Monitoring transactions to identify fraudulent trends and behaviours
- Multi-factor authentication
- Encryption to protect your information
You can find out more at Afterpay’s safety and security page.
What happens if I require a refund and paid using Afterpay?
Items purchased with Afterpay can be returned for an exchange or refund, subject to the retailer’s Returns Policy.
Once your return is processed, Afterpay will be notified and your payment plan will be adjusted to reflect the new total order value.
If you have already made a payment, that amount will be refunded to you via Afterpay.
Where can I find out more about Afterpay?
To find out more, visit the Afterpay website.
