Returns Policy

TERMS: 30 day Money Back, Free Return Label Provided

Start your return here

We politely ask the following if you'd like to exchange or return an item:

  • We cannot accept returns on embroidered or altered items. If you are unsure about sizing or style preference, we suggest placing your first order without embroidery.
  • All sales of "Clearance" items are final and may be eligible for exchange. However, we cannot issue refunds on these items.
  • All original tags must still be attached.
  • Garments are to be returned in excellent condition - without stains, makeup, or soiling of any kind - just as you would want to receive your order. Uniforms from Infectious are worn in hygienic environments and thus must be presented to our customers with 100% cleanliness.  
  • We reserve the right to refuse a return if it has clearly been worn, laundered, or excessively soiled.
  • Please place the garments inside the original garment bags.
  • Infectious offers free exchanges and returns within 30 days of the order date. 
  • Original shipping and handling charges are not refundable.
  • Free returns and exchanges are for Australian orders only
  • We're happy to provide personalised attention to each order - individual or group. Email us at

Returns address

Unit 19/24 Hoopers Road, Kunda Park, QLD 4556