Returns Policy
TERMS: 30 day Money Back, Free Return Label Provided
Start your return here
We politely ask the following if you'd like to exchange or return an item:
- We cannot accept returns on embroidered or altered items. If you are unsure about sizing or style preference, we suggest placing your first order without embroidery.
- All sales of "Clearance" items are final and may be eligible for exchange. However, we cannot issue refunds on these items.
- All original tags must still be attached.
- Garments are to be returned in excellent condition - without stains, makeup, or soiling of any kind - just as you would want to receive your order. Uniforms from Infectious are worn in hygienic environments and thus must be presented to our customers with 100% cleanliness.
- We reserve the right to refuse a return if it has clearly been worn, laundered, or excessively soiled.
- Please place the garments inside the original garment bags.
- Infectious offers free exchanges and returns within 30 days of the order date.
- Original shipping and handling charges are not refundable.
- Free returns and exchanges are for Australian orders only
- We're happy to provide personalised attention to each order - individual or group. Email us at orders@infectious.com.au
Returns address
Unit 19/24 Hoopers Road, Kunda Park, QLD 4556