Returns

Returns Policy

TERMS: 30 day money back, buyer pays return postage

We will happily exchange or refund your order provided the item is in the original condition with the swing tags attached. The items must not have been worn, washed or soiled in any way. Garments with embroidery can not be returned. Postage is not refundable. Please call us before you send items back to discuss.

 

PROCESS FOR RETURNS

    1. Contact customer service team on 1300 661 475 to discuss your order
    2. Send the item back to Infectious at the address below
    3. Include a self addressed prepaid mail satchel (available from Australia Post)

Returns address

              Unit 19/24 Hoopers Road, Kunda Park, QLD 4556
           
We recommend sending returns via registered post, as we do not accept responsibility for lost items.