Consumer Alert: Don't Fall for Fakes! Shop Smart at Infectious.com.au

Dear Valued Customers and Community,

We at Infectious Clothing Company are raising awareness about an alarming issue that has come to our attention. It has been brought to our notice that 2 scam websites, shopinfectious.shop, and infectious.shop have cloned hundreds of our exclusive products. We are deeply concerned by this fraudulent activity and the potential confusion it may cause among our loyal customers.

The Red Flags of a Scam Website:

Our Genuine Attributes:

When shopping for the top-quality scrubs and medical apparel that Infectious is known for, please ensure you visit our legitimate website: infectious.com.au. Our website is the only place online where you can find our unique combination of:

• The official Infectious logo: Our logo is a mark of quality and trust that has been associated with our products for years.
• The distinctive pill favicon: This small but significant icon in your browser tab is a testament to our brand identity.
• Authorised supplier logos: We take pride in our partnerships, and only on our actual website will you see the logos of our esteemed suppliers.

Warning Signs on the Scam Site:

Conversely, the scam sites shopinfectious.shop and infectious.shop lack these crucial details:

• No genuine Infectious logo: The absence of our official logo is a clear indicator that the site is not affiliated with us.
• Missing pill favicon: This detail, though small, confirms the authenticity of our brand's online presence.
• Limited and illogical navigation: The layout of the counterfeit site is limited in options but also needs to follow a logical flow, making it hard for customers to find what they need.
• No name on the SSL certificate
• No links in the social icons
• No contact phone number or email address only webform

How to Stay Safe:

Verify the URL: Always double-check the URL to make sure you are on infectious.com.au. Scammers often use deceptive URLs that appear similar to the legitimate ones.

Look for Branding Consistency: Official logos, favicons, and supplier logos are marks of authenticity. Our real website displays these with pride.

Contact Us: If you're ever in doubt, don't hesitate to contact us directly for verification. We are here to help you shop safely.

Secure Payment Options: We offer secure payment options and a safe shopping experience. Any deviation from this should be treated with suspicion.

Taking Action:

We are actively working to combat this fraudulent activity and have taken steps to report the counterfeit site. However, it is also crucial for our community to stay vigilant against such scams.

Your Role in Fighting the Fakes:

By choosing to shop only on infectious.com.au, you are not only ensuring that you receive genuine, high-quality products but also supporting us in our fight against counterfeit operations. Your awareness and action matter.

www.shopinfectious.shop is a fake and scam website.

www.infectious.shop is a fake and scam website.

Reporting Suspicious Activity:

If you encounter any suspicious websites or sellers claiming to offer our products, please report them to us immediately at orders@infectious.com.au

We appreciate your continuous support and understanding in these trying times. It's not just about protecting our brand; it's about safeguarding your shopping experience and ensuring you get the quality you pay for.

Together, we can ensure that your choice to shop with Infectious Clothing Company remains a safe, reliable, and rewarding experience.

Stay safe and authentic,

The Infectious Clothing Company Team