Patients are always number one in a medical centre, however, practice management should be of a high priority too. After all, a well-managed medical centre can assist staff to take better care of patient needs, while providing better support to doctors and other medical staff.

There is a lot to consider when starting up or maintaining a medical centre. From staff payroll to medical supplies, doctor recruitment to general practice accreditation, the tasks are sometimes simple and at other times complex. Add in anomalies such as HR or software issues and there is little time left over to do the more proactive tasks such as budgeting forecasts or marketing of the practice. 

To operate a medical centre that provides quality primary care, a cohesive team is required. Having tasks clearly designated and support when needed, will allow staff to work within their strengths and develop new skills confidently. 

Nicky Jardine and her team can provide this through virtual practice management services, where her team can work cohesively with those within the medical practice. Using cutting edge technology means that Nicky’s team can provide ‘Virtual’ assistance to staff through the medium that most suits. Be that a phone call, email, SMS or remote access of a computer. The medical receptionists or practice nurses are then able to access the information they require efficiently, plus draw upon the knowledge and experience of Nicky's team.

In addition to the day to day running of a medical centre, Nicky Jardine and her team can provide referrals to insurance, accounting, property, and legal services. The extent to which these services are utilised will depend on such items such as the type of services provided by the medical centre, whether it is bulk, mixed or private billing, and other factors such as if it is a solo or group medical practice. 

With decades of experience, Nicky Jardine's staff are well placed to help develop the goals of a medical practice. All staff have proven success in the health industry and in their own expertise i.e. law, accountancy etc. So regardless of the mix of requirements, Nicky Jardine’s services can meet the needs of any medical practice.     

To achieve these goals, responsibilities are clearly apportioned between medical centre staff and the practice management team. Having duties clearly defined ensures that there is always someone to contact should problems arise. Mentoring for clinic staff is also provided, so as to lift everyone to a high standard of service.

For future growth, clear goals can be worked towards and once achieved can be maintained by the practice management team. This is done through quality service that involves adherence to communication rules and performance standards, all of which are agreed upon by the medical practice principle. 

If you are considering setting up a new medical centre or upgrading the management of an existing medical practice, Nicky Jardine and her team are happy to discuss your vision for the future. Please contact to discuss how Nicky Jardine’s business health solutions can work for your practice.


Remember that Infectious Clothing Company is a total uniform solution for your medical practice. Infectious supplies top quality uniforms and specialise in scrub style uniforms and corporate wear. When you buy from an industry leader you will look like an industry leader. 


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August 19, 2019 — Pete Doran